Legal

Privacy Policy

Gas Monitoring App · Effective date: August 30, 2026 · Last updated: August 30, 2026

Introduction

This Privacy Policy explains how Gas Monitoring App ("the App", "we", "us") collects, uses, stores, and protects your information when you use the App to pair with your Bluetooth gas sensor, monitor your gas cylinder level, receive alerts, and manage refills through our service.

By creating an account or using the App, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect only what's needed to run your account, connect your sensor, and provide gas-level monitoring and refill features.

CategoryWhat we collect
Account informationPhone number, password (stored hashed, never in plain text), first name, last name, email address, gender
Device & sensor informationRegistered cylinder/device nickname, sensor ID, cylinder weight/capacity, selected supplier, and the Bluetooth connection status of your sensor
Gas usage dataGas level readings sent by your sensor, reading timestamps, alert/notification history, and usage trends generated from that data
Wallet & refill dataWallet balance and refill/order transaction history within the App. We do not directly collect or store full payment card numbers; any payment processing is handled through our payment provider's secure channel
Technical & diagnostic dataBasic device/network status information (e.g. connectivity state) used to keep the App and your sensor connection working reliably and securely

We do not use third-party advertising or analytics SDKs in the App.

Bluetooth & Location Permissions

The App uses Bluetooth to discover and connect to your physical gas sensor and read its gas-level data. On Android, the operating system additionally requires location permission to perform Bluetooth Low Energy scanning — this is an Android platform requirement for BLE scanning, not something we use to determine, collect, or store your geographic location. We do not track your location.

How We Use Your Information

How We Store & Protect Your Information

Account and device data is stored on our secure servers. Authentication tokens are stored locally on your device using the operating system's secure storage (iOS Keychain / Android Keystore). We use industry-standard measures, including encrypted network transport (HTTPS/TLS), to protect your information from unauthorized access, alteration, or disclosure.

Data Sharing

We do not sell your personal information. We may share information only in the following limited situations:

Data Retention

We retain your account and usage data for as long as your account is active or as needed to provide the App's features. You may request deletion of your account and associated data at any time using the contact details below.

Your Choices & Rights

Children's Privacy

The App is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above, and where appropriate, communicated within the App.

Contact Us

If you have questions about this Privacy Policy or wish to exercise any of the rights above, contact us at: